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Frequently Asked Questions

Frequently Asked Questions

Why you should choose
our services

  • Ultra-fast and ultra-reliable connection

    Log in to the selfcare portal to access your personal account. There you'll find all the necessary information, settings, and a description of our services. You can easily change your Internet plan and contact our support team using the portal.

  • Flexible pricing plans and profitable bundles

    Our manager will help you to choose from the assortment of packages developed to suit different needs. For more information look for the “Packages” visit our website.

  • Free Desh Communications services configuration

    Login to self care and get access to your personal account with all the necessary information, settings and services description. You can easily change your internet plan and contact our support team using the portal.

  • How will I access the FTP server?

    As each FTP server is maintained by an Administrator so you will have to contact the Admin to get access if it is not a Free FTP server. Also, BDIX does not maintain any FTP server. However, several ISPs maintain their FTP server for their customer.

  • All kinds of entertainment in one place

    Choose one of the packages and get streaming speeds, easy access to Desh communications exclusive content, and a variety of top shows , huge movie collection and much more.

  • Why don't I receive any paper bill?

    If you are a home user of our connection (retail customer), then you will receive the bill via SMS. You won’t need a paper bill. You will receive an E-bill to your register email address after making the payment.